Hospitality
VOIP | TELECOMS | VIRTUAL HOSTING
34%
of callers will not call back if their call is unanswered
90 SECS
Is the average wait time before
a caller hangs up
1/3
of total calls to a business will result in an appointment
Delivering a world-class communications solution to your team
Enabling your reservations, kitchens, admin and maintenance team easily collaborate, securely.
Green IP's hosted communication solutions are ideal for
eco-conscious businesses in the hospitality sector.
By embracing cloud-based telephony and collaboration tools, hotels can cut energy usage.
Virtual meetings and digital concierge services not only improve guest experiences but also reduce reliance on physical resources, aligning with sustainability goals.
PMS Integration
Seamless Integrations with PMS's
With integrations from our trusted technology partner, Mondago, we are able to integrate records from your PMS Database to appear on the screen of your PC as soon as the call comes in, so important history can be accessed quickly and efficiently.
Compliant Call Recording
Collecting conversational data and drawing actionable conclusions was once a fully manual operation. With innovative platforms like Dubber, this is no longer the case. Using modern advances in AI and other technologies, teams can develop efficient and reliable systems to analyse data down to individual calls to manage complaints as well as positive praise.
Business Intelligence from Akixi
Access a variety of reports and wallboards to view your business as a whole, department view, or even individual staff members. With a range of filtering options you can ensure customer satisfaction remains high and calls are answered efficiently
Marketing on Hold
​Introducing marketing on hold is a cost-effective way to inform customers about deals and offers, whilst also reducing missed calls.
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When callers are placed on hold, you can communicate important information like opening hours and current promotions/offers.
Replacing the ringing tone with marketing messages or music on hold makes waiting time seem shorter, decreasing hang-ups and capturing more potential customers and sales opportunities.
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