Call Recording

VOIP | TELECOMS | VIRTUAL HOSTING

Using our trusted technology partner, Dubber, the world’s leading unified call recording and voice AI solution, Green IP helps businesses improve sales and service performance, address compliance mandates, and unlock the potential of voice data.

Search and Discover
Search and discover using keywords across conversations
Interactive Transcript
Simply click to download, playback and share transcripts
Natural Language Processing
Identify key points during a call, such as when a customer sounds frustrated
Alert Notifications
Trigger an email, Teams message, or other alerts based on keywords you define
Compliant and Secure
AES-256 bit encryption and full audit trail of access to recordings

Call Recording Use Cases

Customer Experience

Green IP’s call recording solution with voice AI enables contact center and support leaders to quickly identify and respond to client issues, train new employees, and document customer calls

Sales Coaching

Sales leaders can use Green IP’s call recording solution with voice AI to review client calls with personnel; improving sales effectiveness as well as identifying potential opportunities for further engagement

Human Resources

HR can now easily record and share interviews to speed hiring cycles as well as document onboarding and termination conversations