Call Recording
VOIP | TELECOMS | VIRTUAL HOSTING
Using our trusted technology partner, Dubber, the world’s leading unified call recording and voice AI solution, Green IP helps businesses improve sales and service performance, address compliance mandates, and unlock the potential of voice data.
-
Search and Discover
-
Search and discover using keywords across conversations
-
Interactive Transcript
-
Simply click to download, playback and share transcripts
-
Natural Language Processing
-
Identify key points during a call, such as when a customer sounds frustrated
-
Alert Notifications
-
Trigger an email, Teams message, or other alerts based on keywords you define
-
Compliant and Secure
-
AES-256 bit encryption and full audit trail of access to recordings
Call Recording Use Cases
Customer Experience
Green IP’s call recording solution with voice AI enables contact center and support leaders to quickly identify and respond to client issues, train new employees, and document customer calls
Sales Coaching
Sales leaders can use Green IP’s call recording solution with voice AI to review client calls with personnel; improving sales effectiveness as well as identifying potential opportunities for further engagement
Human Resources
HR can now easily record and share interviews to speed hiring cycles as well as document onboarding and termination conversations