GREEN
Automotive
Delivering a world-class communications solution to your team.
Enabling your team to Sales, Service and Parts team to easily collaborate, securely.
CRM Integration
Seamless Integrations with CRM's
With integrations from our trusted technology partner, Mondago, we are able to integrate records from your CRM Database to appear on the screen of your PC as soon as the call comes in, so important history can be accessed quickly and efficiently.
Compliant Call Recording
Collecting conversational data and drawing actionable conclusions was once a fully manual operation. With innovative platforms like Dubber, this is no longer the case. Using modern advances in AI and other technologies, teams can develop efficient and reliable systems to analyse data down to individual calls to manage complaints as well as positive praise.
Business Intelligence from Akixi
Access a variety of reports and wallboards to view your business as a whole, department view, or even individual staff members. With a range of filtering options you can ensure customer satisfaction remains high and calls are answered efficiently
of callers will not call back if their call is unanswered
Is the average wait time before a caller hangs up
of US customers will pay more if they can provide a better customer experience.
of total calls to a dealerships result in an appointment.
Marketing on Hold
​Introducing marketing on hold is a cost-effective way to inform customers about deals and offers, whilst also reducing missed calls.
When callers are placed on hold, you can communicate important information like opening hours and current promotions/offers.
Replacing the ringing tone with marketing messages or music on hold makes waiting time seem shorter, decreasing hang-ups and capturing more potential customers and sales opportunities.
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