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Analytics

Analytics
Whether employees are working remotely, in the office, or in a hybrid environment, Green IP empowers them to connect anytime, on any device, with features that enhance productivity, enable business continuity, and support hybrid deployments.
Natively Integrated with the World’s Leading Collaboration Platforms

Microsoft Teams and Cisco Webex have become the centre of the employee experience. We provide our customers with seamlessly integrated workplace technologies to support their customers by enhancing productivity, security, and the end-user experience.

Unified Communications solution, connecting all your essential collaboration tools

This purpose-built solution gives you the ability to support any business of any size. Connecting all the tools you need for an effective communications strategy.

We integrated Green IP’s reporting system alongside our VOIP system in order to get a full picture of our business performance and identify areas of improvement.
This has worked brilliantly as we can now identify our hotspots for incoming/outgoing calls and plan accordingly to ensure the best service delivery...
 
 An unexpected, but hugely beneficial bi-product of the reporting we now have is that it enables us to share tangible data of our service delivery for marketing purposes.

Ed Jackson 

Managing Director, NEST General Insurance

Voice Collaboration Features

Carrier Grade Voice

Open Seating

SIP Phone Compatible

Business Continuity

International Coverage

Call Recording with Voice AI

Call Analytics and Reporting

CRM integrations

Omni-channel Contact Centre

Receptionist App

Microsoft Teams/Cisco Webex Features

Audio/Video Conferencing

File Sharing

Persistent Group Chats

Administration Services

Online Meetings

Soft Client and Mobile

Call Quality Dashboards

Application Library, Plug-ins, Bot Framework

Real-time Views, Alerts & APIs

Team Phones

 

Colleagues working together in a call centre
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