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Call Analytics

VOIP | TELECOMS | VIRTUAL HOSTING

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Instant Insight
Call dashboard and wallboards from Green IP deliver exceptional call analytics, offering businesses real-time insights into their telephony operations.

The user-friendly interface presents detailed data on call volumes, durations, and patterns, enabling managers to make informed decisions and optimise performance. With customisable wallboards, teams can easily monitor key performance indicators, track agent productivity, and swiftly identify any issues requiring immediate attention.

 

Our advanced analytics tools help businesses enhance customer service, improve operational efficiency, and drive overall success by transforming complex call data into actionable intelligence.

 

Whether employees are working remotely, in the office, or in a hybrid environment, Green IP empowers them to connect anytime, on any device, with features that enhance productivity, enable business continuity, and support hybrid deployments.

Natively Integrated with the World’s Leading Collaboration Platforms

Microsoft Teams and Cisco Webex have become the centre of the employee experience. We provide our customers with seamlessly integrated workplace technologies to support their customers by enhancing productivity, security, and the end-user experience.

Unified Communications solution, connecting all your essential collaboration tools

This purpose-built solution gives you the ability to support any business of any size. Connecting all the tools you need for an effective communications strategy.

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